Privacy Policy

NOIR London ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.

Information We Collect

We collect information you provide directly to us when you enquire about a piece, place an order, or correspond with us, including your name, email, phone number, delivery address and details of the piece(s) you are interested in.

How We Use Your Information

• To respond to your enquiry and process your order.
• To arrange insured and tracked shipping.
• To issue formal invoices and meet our legal and accounting obligations.
• To communicate privately about your acquisition.

Lawful Basis

We process your personal data on the basis of contractual necessity, legitimate interests, and legal obligation. We do not operate marketing mailing lists.

Sharing

We share data only with the parties strictly necessary to fulfil your order — payment providers (Stripe), couriers, and our accountants. We do not sell your data.

Retention

We retain enquiry and order data for as long as is necessary to fulfil our obligations and for the periods required by UK tax and accounting law.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to lodge a complaint with the Information Commissioner's Office. To exercise any right, write to hello@noirthebrand.co.uk.